Session: Solving the Leadership Puzzle: Overturning Traditional Models
Speakers: Margaret Resce Milkint and Kylee Lacson

An uptick in retiring professionals and an aging workforce are creating a growing skills gap within insurance. Nearly half of the industry’s workforce is above the age of 45 with an estimated 25 percent approaching retirement by 2018. In response, organizations are turning to their Generation X and Millennial professionals to bridge the growing leadership gap. In this session, attendees will delve into the changing generational dynamics of today’s workforce, strategies for transitioning Generation X and Millennial professionals into industry leaders and best practices for attracting emerging talent. Pulling from both Millennial and Baby Boomer perspectives, this session will discuss multigenerational perspectives and proven approaches to onboarding the next generation of talent.

Margaret Resce Milkint is Managing Partner of The Jacobson Group and leads the firm’s U.S. Executive Search practice. She handles executive management and actuarial searches on a global basis in the areas of life, property and casualty, healthcare, reinsurance, and consulting (benefits, life and health, property and casualty) for the organization’s retained search practice. She also plays a significant role in the continued development of the entire organization as a member of Jacobson’s Executive Management Team. Margaret is a key player in establishing cross-border relationships and broadening the firm’s global reach. Margaret joined the firm more than 25 years ago and has successfully completed search engagements including Board of Director members, CEOs, CMOs, CFOs, COOs, CIOs, CROs, Chief Underwriters and Chief Actuaries. Her international search expertise encompasses disciplines such as actuarial, underwriting, risk, finance and investment, legal, IT, analytics, sales and marketing, and claims. As the co-founder of the Women’s Insurance Networking Group (WING), Margaret is a champion of diversity and equality in leadership in the insurance industry. WING was launched as a platform for networking among the insurance industry’s female leaders and enlightened males, those who understand the importance of diversity and equality in leadership in the insurance industry. In addition to her role with WING, Margaret also sits on the steering committee for the Insurance Supper Club (ISC), which provides a network and forum for senior women in the insurance industry on a global basis. Margaret’s expertise on career and recruiting issues is widely-recognized throughout the industry. She was most recently called upon to share her perspectives with Best’s Review, Insurance & Technology, Insurance Networking News, and Diversity/Careers. She further communicates her insights with the industry through bylined articles; these were most recently featured in Stepping Stone, Carrier Management Magazine, and Broker World. Margaret is also called on to speak at many regional and national conferences, including those of the Insurance Industry Charitable Foundation (IICF), the Loss Executives Association (LEA), the Chicagoland Insurance Accounting & Systems Association (IASA), the American Society of Workers Comp Professionals, Inc. (AMCOMP), the National Association of Mutual Insurance Companies (NAMIC), the Property Casualty Insurers Association of America (PCI), the Society of Actuaries (SOA) and the Chicago Actuarial Association (CAA).